Store Communications Coordinator - Action

As a Store Communications Coordinator you are an important link between the international headquarters and our stores. Your key purpose is to provide stores with high quality, simple and clear information by critically reviewing and assessing communications with the rest of the business.

You will engage with other departments to compile, review and assess communications daily, therefore increasing your knowledge and understanding of the end-to-end business processes. On a weekly basis you will share operational, policy, logistics, IT, marketing and project information with stores, regional & general management.

You are also involved in writing & reviewing procedures, working on translations and managing the company’s intranet (Anet). You will need to participate in projects (or lead in the case of store communication specific project), being a subject matter on store communication & change communication.

Meet your team

You will join the Store Operations department, which covers a vast array of disciplines and different functions. The department develops, implements and monitors all key processes within stores through:

• Planning and allocating tasks – Store Management team
• Allocating & monitoring labor for activities – Productivity team
• Dictating stock management activities – Stock Control team
• Ensuring stores have all the consumables they require, have organizational information they require and know how to sustainably deal with waste – Store Support team
• Dictating cash management and checkout activities – Checkout & Payment team
• Plan and co-ordinate project implementation in stores – Project team
• Call center to support stores and ensure they have a prioritized line – Action Service desk
• Monitor the execution quality of processes, ensure new joiners are onboarded and ensuring fraud is prevented – Store Control
• Ensure new stores are opened and Action expansion strategy is maintained – Setup team
• Ensure that all communications is funneled in a standard approach and that all information and applications the stores require to perform their tasks is managed well – Store Communication

The store operations department is a vital link between the organization and stores, so all activity from all other departments flow through it, this provides additional opportunity to get an end-to-end view of how a multinational corporation operates.

Do you want to be jointly responsible for optimal shopping processes in more than 2.700 stores throughout Europe? Then come and join our team!

This is you:

As a Store Communications Coordinator you know how to communicate complex language in a simple and clear manner with your strong communication skills. You also like a dynamic environment where no two days are the same. You are independent, you like to tackle things and you feel at home in an international environment.

• Writing or editing texts is right up your alley.
• A bachelor in or related to communications is desired
• 1-3 years of relevant work experience in communications or in the store Retail knowledge is an advantage
• Good command of English or Dutch is require, any additional languages is a good bonus!

• 24 paid vacation days (based on 38 hours per week) Travel allowance
• 15% staff discount on Action products
• Extensive range of courses and training at our own Action Academy Flexible working hours
• A job at a dynamic, international organization with plenty of room to grow

How we contribute to society

Or that we have LED lighting in all stores and have replaced all gas connections with electric heating? Yes, that's Action, too. If you're curious about any of our other initiatives, join our team and see for yourself.

Interested?

• Our recruiter will review your application and will get back to you in the next couple of weeks.
• We’ll invite you for a first job interview.