Laundry & Wardrobe Supervisor

General Information

Fixed Term Contract

Job Description

You’ll lead a dedicated team, maintain the highest quality standards, and ensure everything is spotless and precisely in place. As part of the Housekeeping team, your role directly contributes to creating an unforgettable, impeccable experience for every guest, making each day dynamic, rewarding, and unique.

Job Overview

As Laundry & Wardrobe Supervisor, you are a vital part of Rosewood Amsterdam’s commitment to elegance and comfort. In this role, you’ll supervise laundry operations, control inventory, and manage an expert team to keep every area pristine. Your work is integral to maintaining the luxury standards that set Rosewood apart, and you’ll have the chance to leave a lasting impression on our guests with every detail you oversee.

Key Responsibilities

Daily Operations:

• Uphold Rosewood’s meticulous standards for laundry and valet services.
• Oversee and coordinate linen, uniform, and supply flow, ensuring accuracy and efficiency.

• Equipment and Inventory:
• Manage and maintain laundry equipment to ensure smooth, safe operation.
• Take charge of laundry tasks such as washing, ironing, and embroidery, all while managing inventory levels with precision.

• Team Leadership:
• Inspire and lead a talented team through effective scheduling, training, and development.

• Guest and Staff Interaction:
• Address guest and team member needs promptly, ensuring everyone feels cared for and valued.

• Problem Solving and Adaptability:
• Tackle diverse tasks and challenges with a creative, proactive mindset.

• Critical Skills & Qualifications:
• Attention to detail and passion for luxury service.
• Sewing skills.
• Have asense of elegance to advice associates on how to wear their uniform best.
• Minimum of two to three years of experience in Housekeeping or a related department.
• Fluent in English (additional languages are a plus) and capable of performing various physical tasks.

• Social Impact

Joining our team means becoming part of a company that values respect, collaboration, and giving back.

Legal Requirements

Applicants must have EU citizenship or a valid work permit for the Netherlands. Unfortunately, we cannot sponsor a visa for this position.

About Us

Rosewood Amsterdam is poised to welcome guests in Q1 2025, marking Rosewood’s first venture into the Netherlands. Nestled in the iconic Palace of Justice along the serene Prinsengracht in Amsterdam's UNESCO-listed Canal District, our hotel offers an unparalleled blend of history and luxury, with easy access to the city’s cultural and shopping gems.

Our intimate retreat will feature 134 elegantly designed guestrooms and suites, many of which will offer breathtaking views of the surrounding canals, tranquil courtyards, and the city’s historic rooftops. Guests will delight in three distinctive dining experiences, rejuvenate in the serene environment of Asaya, our signature spa, and enjoy state-of-the-art wellness facilities, including a fitness center and an indoor swimming pool.

For memorable gatherings and events, our hotel will offer a selection of beautifully appointed spaces, including a grand 3,000-square-foot ballroom, all equipped with the latest in audio-visual technology and bathed in natural light. The design throughout the hotel will honor the rich history of the building while offering modern luxuries, creating a seamless flow between contrasting yet complementary spaces.

The heart of our public areas will be the inviting lobby lounge, featuring a curated library with legal tomes, artful photographs, and unique artifacts. Guests can unwind in this sophisticated setting, overlooking our three distinct, lushly landscaped courtyards, each providing a peaceful oasis amidst the vibrancy of Amsterdam.