(Data) Business Analyst - Amsterdam - ref. z6775815

The Business Analyst is instrumental in gathering requirements, defining project scopes, and assisting in the implementation of IT systems to drive operational efficiency. In Agile environment, Business Analyst ensures users stories are complemented with diagrams, flows and documentation to support technical implementation decisions by the development team.

• Requirements Gathering and Analysis
• Collaborate with stakeholders to understand business objectives, needs, and challenges
• Elicit, document, and validate business, functional, and technical requirements
• Translate business requirements into detailed user stories, use cases, and process flows
• Process Analysis and Optimization
• Analyze and optimize business processes and workflows to drive efficiency and improve system functionality
• Recommend improvements and develop optimized solutions using IT tools and technologies
• Conduct impact assessments and cost-benefit analyses to support prioritization of proposed changes
• Use data-driven insights to inform decision-making and optimize processes
• Project Support and Management
• Work with project managers to define project scopes, timelines, and deliverables
• Assist in developing project plans and listing down project activities
• Work closely with Product Owners as a member of Agile development team
• Solution Design and Implementation
• Liaise with the development team to design and implement IT solutions that meet business needs
• Conduct system testing ensure solutions meet acceptance criteria, organize and conduct user acceptance testing (UAT), and assist with overall quality assurance
• Provide training, support, and documentation for end-users on new systems and processes
• Data Analysis and Reporting
• Utilize data analysis tools to extract, analyze, and interpret data to support decision-making
• Generate reports, dashboards, and visualizations to communicate insights to stakeholders
• Create dashboards, reports, and visualizations to measure project outcomes and track performance metrics
• Stakeholder Management
• Build and maintain strong relationships with business leaders, technical teams, and external vendors
• Facilitate meetings, workshops, and presentations to gather feedback and provide updates
• Act as a liaison between business units and IT to ensure effective communication and collaboration

• experience

• skills

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field
• 5+ years of experience as a Business Analyst in an IT environment
• Certifications such as CBAP (Certified Business Analysis Professional) or PMI-PBA (Professional in Business Analysis) are a plus
• Familiarity with ECM, PIM, DAM, ERP, CRM, DMS, CMS or other enterprise systems is an advantage
• Experience with software development lifecycle (SDLC) and agile methodologies
• Ability to translate complex technical concepts into business-friendly language
• Proficiency in business analysis tools and methodologies (e.g., SWOT analysis, GAP analysis)
• Experience with requirements management tools (e.g. Azure DevOps, Jira, Confluence, Asana)
• Strong understanding of Agile frameworks (Scrum, Kanban, SAFe®) and experience working in Agile environments
• qualifications

HBO,WO