Customer service representative 1

apartmentSIG Group placeTilburg calendar_month 
You may be our new

Customer Service Representative (f/m/d)

at our office location in Tilburg, Netherlands

Key responsibilities
  • Effectively manages the orders entries (order to cash process)
  • Arrange the transportation for our customers
  • Responsible for arranging the export documents
  • Issues the invoices/credit notes for our customers
  • Manage customer master data/prices
  • Reconcilement of confirmed orders in regards of production and delivery date and in case of discrepancies coordination and alignment of solution with customer and production planning. Run escalation process if no agreement can be found
  • Coordination of order release with dispatch
  • Interface for sales, quality, dispatch, SCM production planning
You bring these skills, experience & education
  • Secondary education/ higher education
  • Working experience 2-4 years
  • Attention to detail and accuracy
  • Time management and organizational skills
  • Speak Dutch and English, and preferably German/French/Spanish

SIG competencies

We are looking for people who are willing to consistently achieve results, even under tough circumstances, employees who create a climate where everyone is motivated to do their best to help the organization achieve its objectives. If you actively seek new ways to grow and be challenged, if you develop people to meet both their career goals and the organization’s goals, SIG is the place for you.
To deliver better for our customers, our future colleagues build strong customer relationships and deliver customer-centric solutions. Finally, we are looking for colleagues who build partnerships and work collaboratively with others to meet shared objectives.

Are you someone who applies knowledge of business and the marketplace to advance the organization’s goals? Are you someone who can create new and better ways for the organization to be successful? If the answer is ‘yes’, come and join us.

Our promise

SIG is the place for you to build something incredible. We offer competitive compensation and an opportunity to partially work from home. If you join us, you will be part of a globally successful international company, which is leading its industry in sustainability, technology, and more.
We think of ourselves as the career launchpad - a place to develop yourself fast with real work, real experience, real opportunities to build skills. You will be part of a highly motivated and dynamic team, you will have personal development opportunities, trainings and coaching opportunities from senior team members.

If you show skill and willingness to learn, we'll back you all the way.

About SIG

SIG is a leading provider of packaging systems and solutions for better. We work in partnership with our customers to bring food products to consumers around the world in a safe, sustainable, and affordable way. We are the only packaging system supplier covering carton, pouch, and bag-in-box.
Our versatile technology and product innovation capacity enable us to deliver better for customers, for consumers, and for the world. Sustainability guides us, technology empowers us, but it’s the passion and drive of our people that truly enable us to deliver better.

Founded in 1853, SIG is headquartered in Neuhausen, Switzerland, and listed at the SIX Swiss Exchange.

Contact
SIG Recruiting Team
Phone: +40 374752360

Email: recruiting@sig.biz

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