Customer Service Engineer - Maastricht-Airport
Maastricht-Airport
Bedrijfsomschrijving
This company is a prominent player in the field ofaviation maintenance, with a focus on providing top-quality servicefor various types of aircraft, including regional jet aircraft andturboprop aircraft. Established in 1988, it has established itselfglobally as an independent service provider, dedicated to ensuringthe safety and reliability of its customers' fleets.
Functieomschrijving
We are looking for new talent to join ouraeronautical customer support engineering team. As a CustomerSupport Engineer, you will be responsible for addressing customerinquiries regarding technical issues through various communicationchannels, including Internet-based systems, telephone calls, andemail.You play a crucial role in providing prompt and effectivesolutions to both personal and business clients, ensuring customersatisfaction and retention.
A description of thedaily tasks:
- Act of new regulations,maintenance requirements and aircraft type related maintenanceinstructies/information
- Create and maintainprograms based on data
- Monitor theairworthiness status of aircrafts and execution ofmaintenance
- Analyze maintenance relatedparameters
- Degree in aeronautical engineering orequivalent knowledge level by experience
- 2+years experience in aircraftmaintenance
- Fluent Dutch andEnglish
- 1FTE 40 hours perweek
- Salary €3000 - €3500 depending oneducation and experience
- Good primary andsecondary employment and working conditions
- 25leave and 13 ATV days per year
- Annual profitsharing
- Excellent pensionscheme
RandstadMaastricht, 10 km van Maastricht-Airport
As a customer service representative you're responsible for all (prospective) customers. You handle inquiries and complaints correctly by phone or e-mail. You will also be responsible for sales- , technical- and product issues.
You are the first...
RandstadMaastricht, 10 km van Maastricht-Airport
training of up to 3 months
• Work at the head office in Maastricht (NL)
who are you
• You are motivated and very customer minded;
• You have experience in providing customer service, preferably in an international work environment;
• You are fluent...
RandstadMaastricht, 10 km van Maastricht-Airport
package (if needed)
• Work at the head office in Maastricht (NL)
who are you
• Experience in customer service or a similar position is an advantage;
• A healthy dose of human knowledge and excellent communication skills, both spoken and written...