[ref. w31172121] Office Manager
Role Description:
About Us: At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you encounter. The journeys you take. The sights you see. And the memories you make. Through our products, partners and people, we make it easier for everyone to experience the world.
Role Description:
We are currently looking for an Office Manager for Events. In our Amsterdam Campus there are many internal events which we are facilitating. It starts with receiving the request in our ticketing system, processing the requests, doing face to face intake conversations and managing all vendors (such as cleaning, catering and guarding) in order to make the event successful.For bigger events you are the operational contact person and present during the event at the office.
Key Job Responsibilities and Duties:
- Task Execution: Manage the flawless and timely execution of operational event related tasks according to guidelines, processes, and contracts to ensure an efficiently to run the office together with the events team. You organise events from A to Z individually and with the team. This includes supporting day-to-day on-site operations. In your role it is key to coordinate/manage on-site vendors in order to make the events a success.
- Community and Event Services: Support in planning in-office community events such as social gatherings, Town Hall meetings and Q&A sessions.
- You are part of the wider Office Management team and within this team we work in topics, it could be possible that at a later point in time your commitment is needed for another office management topics such as Soft Services, Hard Services, in the Welcoming Area or in the Service Area.
- The Office Management team plays a big role in the Emergency Response Organisation and acts when a calamity in the office occurs such as an evacuation or a medical incident.
Qualifications & Skills:
- Comprehensive Understanding and Community Building: Possess a deep understanding of all aspects of Workplace Services and focus on building strong communities within the organization.
- Employee-Centric Approach: Maintain an attitude and mindset dedicated to taking care of Booking.com employees, enabling them to focus on and deliver their best work.
- Complaint and Concern Management: Handle complaints and concerns with sensitivity and care.
- Adaptability and Teamwork: Be flexible, open to change, and an adaptable team player with a positive 'can do' attitude and a knack for finding solutions.
- Attention to Detail and Communication: Exhibit excellent attention to detail, strong communication skills, resourcefulness, and the ability to work independently with a sense of ownership and accountability.
Benefits & Perks - Global Impact, Personal Relevance:
Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive compensation and benefits package, as well unique-to-Booking.com benefits which include:
- Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave
- Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)
- Industry leading product discounts
- up to 1400 per year
- for yourself, including automatic Genius Level 3 status and Booking.com wallet credit
Diversity, Equity and Inclusion (DEI) at Booking.com:
Diversity, Equity & Inclusion have been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations.
Take it from our Chief People Officer, Paulo Pisano: “At Booking.com, the diversity of our people doesn’t just build an outstanding workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do.It’s a place where you can make your mark and have a real impact in travel and tech.”
We ensure that colleagues with disabilities are provided the adjustments and tools they need to participate in the job application and interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.
Application Process:
- Let’s go places together: How we Hire
- This role does not come with relocation assistance.
We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.