Strategic Account Manager, Enterprise
Bynder goes far beyond managing digital assets. Our digital asset management platform enables teams to conquer the chaos of proliferating content, touchpoints, and relationships in order to thrive.
With powerful and intuitive solutions that embrace the way people want to work, and a richly integrated ecosystem, We are the brand ally that unifies and transforms the creation and sharing of assets, inspiring teams, delighting customers, and elevating businesses.
Our 500+ employees, known as 'Byndies', together constitute the world's most extensive pool of digital asset management expertise. We enable more than 1.7M users across more than 3,700 organizations, including Spotify, Puma, Five Guys and Icelandair.
Founded in 2013, we have eight offices around the globe, including the Netherlands, USA, Spain, UK, Australia and UAE. For more information, visit www.bynder.com.
As a Strategic Account Manager for the EMEA region, you are responsible for driving expansion revenue in the largest customers of our existing customer base and unlocking its full potential. You will manage the full sales cycle, from prospecting to discovery, solution presentations, negotiation, and closing.You will closely coordinate with our Customer Success team to strategically expand mindshare and adoption of Bynder across current users as well as new subsidiaries, divisions, and business units.
We are looking for a high-energy, experienced software sales professional with a proven track record of growing successful enterprise partnerships and going above and beyond to satisfy customers' needs. To be successful in this role, you must be a self-starter, adaptable, analytical, motivated, organized, and thrive in a start-up environment.In addition to staying up-to-date on Bynder's offerings, you must demonstrate curiosity about digital transformation, and develop a thorough knowledge of the marketing technology space.
This is a full-time role based out of our Amsterdam or London office. Bynder offers flexible work hours and ability to work from home. This role may require travel to conduct onsite customer meetings.
What You'll Do- Operational Excellence and Territory Management: Organize and tier accounts strategically in your book of business to maximize revenue opportunities across all customer tiers.
- Pipeline Generation: Proactive outbound prospecting to generate new business opportunities using modern selling tools, connecting with both existing and new stakeholders within accounts.
- Leverage Sales Intelligence: Apply customer insights and research to customize outreach, prepare for calls, and address specific stakeholder needs.
- Customer-Centric Engagement: Engages with customers early and often, understanding their business objectives to provide tailored insights, support growth, and mitigate churn risk.
- Account Planning and Stakeholder Engagement: Map the customer organization, identify key stakeholders, and guide a consensus-driven buying process through effective communication and mutual action plans.
- Expertise in Value Selling: Demonstrates proficiency in value-driven sales methodologies, focusing on providing solutions that align with customer needs and strategic objectives.
- Smart Negotiation and Objection Handling: Practices effective negotiation and handles objections skillfully to create urgency, close deals, and drive customer value.
- Ownership and Accountability: Exhibits full ownership over account performance, demonstrating resilience and a proactive mindset to achieve targets consistently.
- Commitment to Growth and Learning: Maintains a growth mindset, continuously seeking opportunities to enhance skills, seek solutions, and innovate in sales practices.
- Collaborative Mindset: Approaches sales as a team sport, working collaboratively with internal teams to leverage shared knowledge and resources for customer success.
- 3+ years of Enterprise Sales or Account Management experience.
- Bachelor's Degree in business, communications, finance, marketing, economics, or another relevant field.
- Experience selling to C-suite level in B2B, Saa S, Cloud, DAM, or CMS.
- Experience managing 1MM ARR customers and/or closing 100K+ net new or expansion deals.
- Excellent public speaking, presentation, and written communication skills.
- Excellent time management and organizational skills.
- Previous experience with CRM (e.g. Salesforce) and basic computer programs.
- Fluency in English, additional languages is a plus
Why you'll love Bynder!
At Bynder, innovation is in our DNA. We've worked hard to build an environment that promotes creative thinking and self-initiative within a culture of fun. It's common to find colleagues hanging out after work - if you believe in "be nice, work hard, have fun", you'll have an office full of friends.
What we have:
- Challenging and inspiring work environment
- Flat hierarchy where your voice will be truly heard
- Opportunity to initiate your own projects
- An experienced team is ready to welcome you anytime
- Unlimited vacation policy
- Competitive monthly compensation
- Apple gear
- Daily lunch
- Drinks at the Bynder Bar :-)
- Amazing office in the heart of Amsterdam
Our Commitment:
Bynder Love is the principle that guides the way we grow our teams, support our employees, and celebrate our differences. At Bynder we strive to create a culture that embraces every Byndie because differences in background, experience, and perspective make Bynder even better.At Bynder a diverse, inclusive, and equitable workplace is one where all employees, whatever their ethnicity, color, sex, age, religion, disability, sexual orientation, gender identity, national origin, or physical and mental ability are valued and respected.
Our commitment is for all Byndies to have the freedom to be their true authentic selves.
Just as we are never finished innovating, Bynder's commitment to being An Even Better Bynder is a constant, evolving commitment that includes education, listening, and action.
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