Dutch Speaking Customer Support Representative - Remote in Greece - Amsterdam
Patrique Mercier Recruitment is thrilled to announce an exciting opportunity for a Dutch Speaking Customer Support Representative to work remotely from the beautiful country of Greece! If you are dedicated to providing exceptional customer support and enjoy working in a multicultural environment, this role is perfect for you.
As a key part of our customer support team, you will assist Dutch-speaking customers by addressing their inquiries and offering effective solutions. This position not only allows you to develop your professional skills but also provides a unique opportunity to immerse yourself in the vibrant culture and lifestyle that Greece has to offer.
We are seeking passionate individuals who are committed to helping others and eager to embark on a rewarding career journey. If you are ready for this new challenge, we would love to hear from you!
Responsibilities- Act as the first point of contact for Dutch-speaking customers through various channels, including phone, email, and chat.
- Provide accurate information regarding the company’s products and services while efficiently resolving customer inquiries.
- Ensure a high level of customer satisfaction through friendly and professional support.
- Document all customer interactions and maintain accurate records in the system.
- Collaborate with team members to enhance service quality and overall customer experience.
- Stay updated on product knowledge and company policies to provide reliable assistance.
- Follow established guidelines to ensure quality and compliance in service delivery.
- Fluency in Dutch and English, both written and spoken
- Previous experience in customer support is advantageous, but not mandatory
- Excellent communication and interpersonal skills
- Strong problem-solving abilities with a focus on customer satisfaction
- Ability to work independently and manage time effectively
- Familiarity with customer service software and tools is preferred
- Reliable internet connection and appropriate home office setup
- A positive attitude and eagerness to learn and grow
- Flexibility to work various shifts as needed
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )