Service Manager

Location: Brunssum, the Netherlands

Security Clearance: NATO Secret

Reference No: C003768 / Brunsssum

Skills, knowledge, experience required:

• A Bachelor's degree at a nationally recognized/certified University in a related discipline and 3 years post-related experience, the lack of a university degree may be compensated by the demonstration of a particular abilities or experience that is/are of interest to NCI Agency, that is, at least 10 years’ extensive and progressive expertise in duties related to the function of the post;
• ITIL Foundation and Intermediate Certifications certified in either Service Design/PPO, Service Transition/RCV, Service Operation/OSA, Service Strategy/SOA and or Continual Service Improvement or latest versions;
• Sound experience in IT services engineering, planning, operations, maintenance and management;

Desirable:

• ITIL Expert /Managing Professional;
• PRINCE 2 Foundation level or PMI PMP;
• MSP Foundation.

Duties/role:

• Managing the Deployable CIS infrastructure as a service and ensure system readiness at a level specified in the SLA;
• Ensuring the availability and quality of engineering support delivered to the customer through close co-ordination with NCI Agency service lines and the CIS Support and Sustainment Centre (CSSC) and the Forward Support Point (FSP);
• Managing the DCIS Configuration Management to ensure that all assets are maintained at known configuration states and can be correctly accounted for.

Additional information: If you are interested, for further information, please contact the point of contact for this offer.

Rejestr Przedsiębiorców KRS prowadzony przez Sąd Rejonowy Poznań – Nowe Miasto i Wilda w Poznaniu, VIII Wydział Gospodarczy KRS, kapitał zakładowy wynosi: 73.852,80 złotych wpłacony w całości, TEL +48 616684500, FAX +48 616684501, www.vectorsynergy.com, info@vectorsynergy.com