Dutch Speaking Customer Support for the Banking Industry - Athens, Greece - ref. f81529423

apartmentPatrique Mercier Recruitment ES placeAmsterdam scheduleFulltime calendar_month 

Exciting Opportunity in Athens! Patrique Mercier Recruitment ES is seeking a Dutch Speaking Customer Support representative for the Banking Industry to join our dedicated team in the vibrant city of Athens, Greece! If you are fluent in Dutch and passionate about providing exceptional service in the banking sector, this position is tailored for you.

In this vital role, you will assist Dutch-speaking customers with their banking inquiries, guiding them through the processes and ensuring a seamless experience. Enjoy the stunning architecture and rich culture of Athens while working in a supportive and professional environment.

If you're ready to advance your career in the finance sector, we want to hear from you!

Your Responsibilities
  • Provide outstanding customer support to Dutch-speaking clients in the banking industry via various communication channels.
  • Assist customers with inquiries regarding banking products and services, offering accurate information and resolutions.
  • Maintain meticulous records of customer interactions in our CRM system.
  • Collaborate with team members to achieve service level objectives and enhance customer satisfaction.
  • Engage in ongoing training and skill development to stay informed about industry trends.
Requirements
  • Fluency in Dutch (written and spoken) is essential.
  • A strong commitment to delivering high-quality customer service.
  • Previous experience in customer support or the banking industry is a plus but not mandatory.
  • Excellent communication and interpersonal skills.
  • A collaborative team player with a proactive attitude.
  • Strong analytical skills and attention to detail.
  • Willingness to relocate to Athens, Greece, and embrace a new cultural experience!
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