[ref. g82798122] IT Support Engineer - Amsterdam, Netherland

apartmentESP Global Services placeAmsterdam calendar_month 

As the IT Support Engineer, you will represent ESP in the provision of deskside support and join our dedicated onsite teams, collaborating closely with our customers. You will provide on-site IT support resolving desktop problems and maintaining hardware in line with defined operating procedures and within agreed contractual service levels within a corporate environment permanently.

We are looking for people who are passionate about technology and increasing their existing knowledge, whilst delivering exceptional customer service.

Key Accountabilities:

  • Install, troubleshoot, and repair desktops, printers, laptops, and peripherals.
  • Providing on-site repair services for laptops and desktops.
  • Manage desktop configurations, including updates and hardware replacements.
  • Review and maintain security profiles and antivirus software.
  • This role will be Monday to Friday, from 09:00 to 17:30, on-site assistance.

Skills & Experience:

  • 2-4 years in IT support.
  • Business proficient in Dutch and English (B2-C1)
  • Desk-side support, PC break/repair, Windows operating system management.
  • Team player with good knowledge of Microsoft software and operating systems (Windows, mac OS, Linux).
  • Understanding of wireless networks.
We offer: ESP offers a basic salary ranging from €45,000, depending on your experience.

Other Benefits Include:

  • Pension Scheme
  • 8% Holiday allowance, paid annually in May
  • Annual Leave entitlement
  • Online discounts and referral bonus scheme
  • A wealth of free industry-recognized training courses via our L&D platform, leading to advanced career development opportunities
Who is ESP:

For 30 years, ESP has provided customized IT support solutions to companies across the globe. Expertly managed by a dedicated service delivery team, we offer day-to-day support via a team of on-site engineers or responsive visiting engineers, service desk coordination of all your IT support requirements, or delivery of a specific project such as a change of system or a companywide installation of new hardware, all tailored to meet customer needs.

We have multiple vacancies available to service our growing customer base and hiring immediately. We ensure a rapid process and response. Please apply now and a member of our talent acquisition function will be in touch to guide you through the process.

Join a team that prioritizes excellence—our ISO 9001 certification reflects our commitment to quality and superior customer service.

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